Transparency, Communication, and Accountability: The Keys to a Great Relationship with Your Design-Build Team

Strong relationships demand open communication and trust. These are the foundation of every good marriage and every lasting friendship. Likewise, when it comes to working with a design-build team to remodel your home and achieve your goals, a strong relationship built on transparency, communication, and accountability is essential.

What Do We Mean by Transparency?

Transparency is defined as the “lack of hidden agendas and conditions, accompanied by the availability of full information required for collaboration, cooperation, and collective decision making.” (BusinessDictionary.com).

We believe, though, that transparency is more about setting expectations, effectively communicating those expectations so that our clients are fully informed and can make educated decisions throughout the process.  The unknown leads to uncertainty, which leads to mistrust and doubt. We pride ourselves on being transparent, which is why we spend so much effort on the planning phase of the remodel.

Communication Is Critical to Achieving Transparency

When you’re remodeling your home, the most important tools to have are not a hammer or a blueprint. Your most important tool is your voice. Not only does communication play a big role in finding the right contractor, but it is also the key to ending up with results you love. Just like any other significant relationship in your life, the relationship you build with your contractor requires a lot of dialogue – dialogue that leaves you feeling as if you have been listened to and heard – dialogue that makes you feel safe asking any question.  You want to feel that your contractor has your best interests in mind.

Measuring Accountability

A contractor that practices true accountability will be able to deliver a project that looks like you thought it would, starts and finishes when promised, and comes in on budget. The biggest surprise should be that it looks better than you ever imagined.

At Nip Tuck, we believe in Happiness, Guaranteed! We promise to take our clients on a journey that fully explores their needs and creates a vision of space and aesthetics they love at a price that they can afford. The key to making you happy comes from a willingness to have transparency and open lines of communication – and to be held accountable for keeping our promises to you.

We can’t wait to help you dream big. If you’re ready to take the next step in your home remodeling journey, let’s plan together.

 

When it comes to working with a design-build team to remodel your home and achieve your goals, a strong relationship built on transparency, communication, and accountability is essential.