Communication is one of the pillars of any successful relationship, whether it’s with your child, your partner, or your boss. And when it comes to remodeling your home, communication is the foundation of a strong relationship with your design-build team.
We’ve talked extensively about how important transparency is between the homeowner and the contractor – from avoiding contractor horror stories to knowing your contractor will be a good advocate for you. And we firmly believe that communication is a core part of the transparency and accountability we promise you. You need to feel like you can talk to us about not just your desires with your home but your budget, your concerns, and your personal style.
And while we value the importance of our communication with each homeowner, our internal communications among our team members are equally as important.
Behind-the-Scenes Communication Is Crucial
How our team communicates internally has a huge impact on your overall remodeling experience. In fact, our communication among our team members has a direct impact on your overall experience during the entire remodeling process.
Let’s say you meet with one of us and share your thoughts about what kind of functionality you want out of your home and maybe even express concerns over things you absolutely do not want changed. How frustrating would it be if the next time you saw someone from our team, you had to go through it all again, because they didn’t know what had already been done and said in planning your project? remodeling is already an emotional rollercoaster; having to constantly repeat yourself to different team members could turn it into a nightmare.
How to Choose a Contractor Who Communicates Well
There are a lot of factors that go into choosing the right contractor for your home remodeling project, but one of the ways you should evaluate your potential contractors is by their ability to communicate – with you and with each other.
How do you determine a contractor’s commitment to communication?
Make sure you feel comfortable with the contractor’s communications with you. Do they return your calls in a timely manner? Are they friendly? Do they listen to your when you’re speaking? More importantly, do they hear you? Do they take pride in completing projects on time and on budget? Have other homeowners had a good experience with them?
Be sure to check reviews. Telltale signs of a happy homeowner include mentioning specific people by name who were helpful during the project and details about the experience.
Nip Tuck Remodeling Makes Communication a Priority
We don’t just talk the talk – we walk the walk.
We place a tremendously high value on communication and transparency at Nip Tuck Remodeling. Our construction schedule is live, and you can review it any time you want using our client login on your PC or via an app on your smart phone.
You know exactly who is going to be at your home each day and what will be accomplished each week – and so does every member of our team. Our project manager is in constant communication with workers on the site and our clients via phone, text, and in-person visits. You never have to worry about repeating yourself or rehashing what you’ve already discussed with one team member, because we make sure our entire team stays updated to better serve you.
At Nip Tuck Remodeling, we take great pride in our work and value our client relationships above all. It’s not uncommon for us to have homeowners return to us to complete additional home remodeling projects after their first experience with us. And we love it when a year or two later, we hear from clients who are still just as happy with our work as they were the day we did the final walk through.
We really do love what we do, and love working with the people in our Eastside neighborhoods to bring their vision to life and transform their homes.
We can’t wait to help you dream big. If you’re ready to take the next step in your home remodeling journey, let’s plan together.
Don’t just take our word for it.
Read what Tina Kettell from Kirkland, Washington had to say about Nip Tuck:
“From the very first meeting our expectations were not only met but exceeded. We have already recommended Nip Tuck to many friends and two have entered into contracts with Nip Tuck. We had an amazing experience that was ON TIME, On budget and On purpose. We had open communication and never felt we were not a valued customer.”
